Privacy policy

Store Operator / Legal Entity

Your Manual Expert is owned and operated by:

Sebastian Kłosiński
gen. Sikorskiego 18/100
09-410 Płock, Poland
Tax ID (NIP): 7743302274

Email: support@yourmanualexpert.com

The data controller of your personal data is Sebastian Kłosiński (details above).

Last updated: July 7, 2026

1. What data we collect

When you place an order we collect the information needed to process it: your name, email address, billing country, and payment confirmation details. Payment itself is handled by our payment providers (e.g., Shopify Payments, PayPal); we never see or store your full card number. When you browse the Store, our platform (Shopify) collects standard technical data such as IP address, browser type, and pages visited.

2. Why we use it

- To deliver your order — sending download links and providing customer support (legal basis: performance of a contract).
- To meet legal obligations — accounting and tax records (legal basis: legal obligation).
- To improve the Store — aggregated analytics about how the site is used (legal basis: legitimate interest).
- Marketing emails — only if you explicitly opt in at checkout; you can unsubscribe at any time using the link in every email (legal basis: consent).

3. Who we share data with

We share data only with service providers necessary to run the Store: Shopify (hosting and checkout), payment processors, email delivery services, and analytics/advertising providers such as Google. We never sell your personal data.

4. Cookies

The Store uses cookies required for the shopping cart and checkout to function, and — with your consent where required — analytics and advertising cookies (e.g., Google Analytics, Google Ads). You can manage cookies through your browser settings and, where shown, our cookie banner.

5. How long we keep data

Order records are kept as long as required by Polish accounting and tax law. Marketing data is kept until you withdraw consent. Technical logs are kept for a limited period for security purposes.

6. Your rights

Depending on where you live (including under the EU GDPR, and applicable US state, Canadian, and Australian privacy laws), you may have the right to access, correct, delete, or receive a copy of your personal data, object to or restrict its processing, and withdraw consent. To exercise any of these rights, email support@yourmanualexpert.com. EU residents may also lodge a complaint with the Polish supervisory authority (UODO, uodo.gov.pl) or their local data protection authority.

7. International transfers

We are based in Poland and serve customers worldwide. Where data is transferred outside your jurisdiction, we rely on our providers' standard safeguards (such as the EU Standard Contractual Clauses used by Shopify and Google).

8. Contact

For any privacy question or request: support@yourmanualexpert.com, or by post to the address above.